X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Por que o Firefox dá tanto travamento e crash ao usar o Facebook por tempo prolongado?

Posted

Desde que passei a usar o Facebook pelo Firefox, o navegador vem dando dor de cabeça com muitos travamentos e crashes. Frequentemente o uso de CPU passa de 50% e o consumo de memória passa dos 1.500.000KB (minha memória RAM é de 4GB). E não tem um único dia em que o Firefox não dá pelo menos um crash, um erro fatal que o fecha na minha cara.

Por que isso vem acontecendo? E como posso usar o Facebook no Firefox sem que dê tanto erro e consumo de memória?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Internet Banking Helper
  • Facebook Desktop Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • GEPlugin
  • Nokia Suite Enabler Plugin
  • Facebook Video Calling Plugin
  • Winamp Application Detector
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • 5.1.10411.0
  • Google Updater pluginhttp://pack.google.com/
  • BitCometAgent v1.27 for Firefox
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Office Live Update v1.3
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Npdsplay dll
  • Rhapsody Player Engine Plugin
  • np-mswmp
  • Windows Multimedia Services DRM Store Plug-In

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/pt-BR/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adicional de Seguranca CAIXA 2.6.3.10 ({87F8774F-B485-47E2-A755-A40A8A5E886D})
  • DownloadHelper 4.9.14 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Execute JS 0.2.4 ({7067a92c-1db4-4e5e-869c-25f841287f8b})
  • Greasemonkey 1.8 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Guardiao Itau 30 horas 2.12.0.16.190 ({87F8774F-B485-47E2-A755-A40A8A5E8873})
  • Java Console 6.0.33 ({CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA})
  • Java Console 6.0.35 ({CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA})
  • Java Console 6.0.37 ({CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA})
  • Java Console 6.0.39 ({CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA})
  • Modulo de Protecao - Banco do Brasil 2.12.2.45.190 ({87F8774F-B485-47E2-A755-A40A8A5E886C})
  • Orkut Manager 3.6.8.5 (om.brunolm@gmail.com)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Unfriend Finder 42.220 (firefox@unfriendfinder.com)
  • Adblock Plus Filter Uploader 2.1 (uploader@adblockfilters.mozdev.org) (Inactive)
  • avast! WebRep 7.0.1474 (wrc@avast.com) (Inactive)
  • BitComet Video Downloader 1.29 ({B042753D-F57E-4e8e-A01B-7379A6D4CEFB}) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • Kaspersky URL Advisor 9.0.0.736 (linkfilter@kaspersky.ru) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • OneClick YouTube Downloader 1.0.7 ({35379F86-8CCB-4724-AE33-4278DE266C70}) (Inactive)
  • Skype Click to Call 6.3.0.11079 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G41 Express Chipset
  • adapterDescription2:
  • adapterDeviceID: 0x2e32
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-25-2009
  • driverDate2:
  • driverVersion: 6.14.10.5082
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5284']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5284']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.parent_directory: C:\Arquivos de programas\Mozilla Firefox Temporary Internet Files
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 640000
  • browser.history_expire_days.mirror: 999
  • browser.history_expire_days_min: 900
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.sessionstore.restore_on_demand: False
  • browser.sessionstore.resume_from_crash: False
  • browser.startup.homepage: www.google.com.br
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.loadOnNewTab: 1
  • dom.disable_open_during_load: False
  • dom.disable_window_status_change: False
  • dom.ipc.plugins.enabled: False
  • dom.max_chrome_script_run_time: 0
  • dom.max_script_run_time: 1800
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729)
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.ed2k: False
  • places.database.lastMaintenance: 1362077246
  • places.history.expiration.transient_current_max_pages: 90518
  • places.history.expiration.transient_optimal_database_size: 144828496
  • places.last_vacuum: 1302213659
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
Fabricio Zuardi 13 solutions 74 answers

Helpful Reply

Oi robfbms,

Estou vendo aqui no "detalhes do sistema" que vc possui várias extensões e plugins instalados, incluindo alguns que são específicos de Facebook… você já tentou iniciar seu Firefox com os addons desabilitados para verificar se os mesmos problemas ocorrem? As vezes uma extensão mal escrita ou desatualizada prejudica a performance do navegador…