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O gmail não envia emails desde que atualizei o firefox para a versão 19.0. Aparece um erro (#000). Em outros navegadores os emails estão sendo enviados.

Posted

O gmail não envia emails desde que atualizei o firefox para a versão 19.0. Aparece um erro do gmail (#000). Em outros navegadores os emails estão sendo enviados sem problemas.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check if DOM Storage is enabled.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Foxit Reader Plug-In For Firefox and Netscape
  • iTunes Detector Plug-in
  • Facebook Video Calling Plugin
  • 4.1.10329.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/pt-BR/

Extensions

  • Anti-Banner 13.0.1.4250 (anti_banner@kaspersky.com)
  • Easy YouTube Video Downloader 6.7 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Complitly - Speed up your search with your personal search suggestions tool 1.1 ({33e0daa6-3af3-d8b5-6752-10e949c61516}) (Inactive)
  • Content Blocker 13.0.1.4250 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 13.0.1.4250 (url_advisor@kaspersky.com) (Inactive)
  • Modulo de Protecao - Banco do Brasil 2.12.2.5.180 ({87F8774F-B485-47E2-A755-A40A8A5E886C}) (Inactive)
  • Safe Money 13.0.1.4250 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.1.4250 (virtual_keyboard@kaspersky.com) (Inactive)
  • Yontoo 1.20.02 (plugin@yontoo.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6520G
  • adapterDescription2:
  • adapterDeviceID: 0x9647
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 9-27-2012
  • driverDate2:
  • driverVersion: 9.2.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6520G)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.warnOnClose: False
  • dom.disable_open_during_load: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 4
  • places.database.lastMaintenance: 1361934912
  • places.history.expiration.transient_current_max_pages: 93424
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check if DOM Storage is enabled.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Helpful Reply

Thanks Dude, I just cleared the cache and removed the cookies, and it worked.