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message says site may be down for maintenance? For Two days? Please respond jwilsonqld109@xxxxx.xxx

Posted

For two days I haven't been able to get past a page that says web site not available possibly due to maintenance. Can you help please. Cheers,

Modified by cor-el

Chosen solution

Ok, so you have a virus, and the website you are trying to go to is malicious.

Troubleshoot Firefox issues caused by malware

and Reset Firefox – easily fix most problems should help

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Nitro PDF plugin for Firefox and Chrome
  • GEPlugin
  • 5.1.10411.0
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  • The plug-in allows you to open and edit files using Microsoft Office applications
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  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

TheOldFox 110 solutions 619 answers

Check the site using this page that will try numerous times to contact the site.

Also, have you tried another browser to go to that site? Results?

Helpful Reply

Nothing has worked and I'm still unable to contact Firefox.

TheOldFox 110 solutions 619 answers

Helpful Reply

Unable to contact Firefox? Please explain and give a link to the page that you are trying to load.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Question owner

No home page still.

This website is offline

No cached version is available What's wrong? The most likely causes:

   The server is down for maintenance
   There may be a network problem
   The site may be experiencing excessive load


Retry for a live version of the site What's CloudFlare?

This website uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages when they are unavailable. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

What website is this?

Question owner

Screen shot added. Sorry for the delay, I'm not used to taking screen shots.

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

hello the site you were showing is a known search-hijacker & this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Chosen Solution

Ok, so you have a virus, and the website you are trying to go to is malicious.

Troubleshoot Firefox issues caused by malware

and Reset Firefox – easily fix most problems should help

Question owner

Thanks to the great forums available and the interested and people using them I'm back on firefox. The Reset worked and I deleted a virus on a full scan, so your information was spot on, thanks to you all. Cheers, john109