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Recently auto-upgraded to v17.0.1 on W7-64; but the search saved passwords function always returns nothing -- they are there, since autocomplete works


I always used to be able to search and retrieve password -- but the UI has changed recently and whatever I search for nothing is returned; but for many sites it still auto fills in my name/password so they are there. I've tried searching for anyone else having this problem but can't find anything -- can't believe I'm alone though...

Do I just down grade -- or is there anything else I can do to get functionality back?

Chosen solution

You're welcome

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.0.2
  • Google Update
  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Citrix Receiver Plugin (Win32)
  • Nitro PDF Plug-in for Firefox and Chrome
  • 4.1.10329.0
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Wacom Dynamic Link Library
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Did you look here?

  • Firefox/Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
  • Press the F10 key or tap the Alt key to bring up the "Menu Bar" temporarily if the menu bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

Question owner

Yes -- that's exactly where I'm looking -- I get the pop up window but what ever I enter there as a search term, it can't find anything. I know it's got saved passwords (including the password for this site which it just autofilled for me).  :-(

Image attached of what happens.

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Helpful Reply

You can check for problems with the localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Helpful Reply

Bingo! Removed the localstore.rdf file and all fine now :-) Very many thanks!

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Chosen Solution

You're welcome