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How to prevent the change of Home page everytime I start Firefox? Claro search starts everytime I start firefox even when I change the default Home page

Posted

http://www.claro-search.com/?affID=116677&tt=4612_6&babsrc=HP_ss&mntrId=c66222c1000000000000bc773772d22a

This link becomes my homepage whenever I launch firefox. Even if I change the homepage to one of my bookmarks, on restart it is automatically changed to the above link.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Facebook Video Calling Plugin
  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • VLC media player Web Plugin 2.0.0
  • WordCaptureX component for single click dictionary
  • LabVIEW 2011 Netscape Plug-in for Win32
  • iTunes Detector Plug-in
  • 4.0.60310.0
  • NPWLPG
  • LabVIEW 9.0 Netscape Plug-in for Win32
  • Bing Bar
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • LabVIEW 8.6 Netscape Plug-in for Win32
  • Yahoo! activeX Plug-in Bridge

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

afterwards install the search reset addon, it will revert the most common settings that got modified by adware back to the default ones: https://addons.mozilla.org/firefox/addon/searchreset/

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

See also: