Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time i open mozilla firefox it goes to this malware website: http://sa-aaa.s3-website-eu-west-1.amazonaws.com/?grp=8

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

Everytime i open firefox it goes to this website" http://sa-aaa.s3-website-eu-west-1.amazonaws.com/?grp=8 " and i keep changing the homepage to the defaults and the startup page to the home page but everytime i close mozilla firefox the change is gone and it goes back to this malware website. Please help!!

All Replies (2)

more options

hello, as this sounds like a problem that can be caused by adware on your pc, please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Security Issue: Update your Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration