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Google Analytics account pages don't fully load.

  • 8 replies
  • 4 have this problem
  • 10 views
  • Last reply by cor-el

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FF 14+ won't fully load Google analytics account home. This just started today. Chrome and Opera display my Google account fine. No, new plugins or software or any other changes has been made to FF. Ran avast!, iObit and have no problems with any other software on this machine. Cache has been cleared, cookies trashed... nothing fixes this problem.

FF 14+ won't fully load Google analytics account home. This just started today. Chrome and Opera display my Google account fine. No, new plugins or software or any other changes has been made to FF. Ran avast!, iObit and have no problems with any other software on this machine. Cache has been cleared, cookies trashed... nothing fixes this problem.

Chosen solution

In case you had a silent update of add-ons, you might try Firefox's Safe Mode, which is a standard diagnostic for interference by add-ons.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."

Will GA load?

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Here's te link to the screenshots > http://www.magicwebs.com/screenshots.html

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Chosen Solution

In case you had a silent update of add-ons, you might try Firefox's Safe Mode, which is a standard diagnostic for interference by add-ons.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."

Will GA load?

Modified by jscher2000 - Support Volunteer

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It's avast! webrep browsing protection... but it has not updated itself and this problem appeared out of the blue. I don't keep anything in firefox anyway... xmarks has all my bookmarks and I have a mail server... hmmmmmmm saved passwords I guess. Of hand... is there a way to export the saved passwords to a spreadsheet or csv file?

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There is not a built-in way to save passwords to a standard file format, but... there is an add-on for that: Password Exporter :: Add-ons for Firefox. Haven't tried it myself.

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By the way, were you thinking of completely removing Firefox and then reinstalling it, or ???

To make a fairly clean break, you could try the new Reset feature. This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.

More information in this article: Refresh Firefox - reset add-ons and settings.

If the new settings folder has the same problem, you can switch back if you like using Firefox's Profile Manager. (This article describes how to start Firefox in the profile manager. I do not recommend removing anything until you are 110% certain that you will never need any of that profile's data in the future. Profile Manager - Create, remove or switch Firefox profiles)

Less rebuilding work if it works.

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Apparently Password Exporter doesn't work with the the latest FF... and of course xmarks doesn't let you view them... So... passwords are synched between machines but that's it. Can't retrieve them.

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And No... I am just disabling avast web-rep from Firefox. I could run the ff browser in the avast sandbox, but I don't care for a bright orange border around the browser. Very distracting. I don't visit virus infested websites anyway and avast and iObit are always running.

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You can make a backup copy of the key3.db and signons.sqlite file in the Firefox Profile Folder to have a backup of the names and passwords.

See also:

Modified by cor-el