Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

At YAHOO: "Sorry, comments didn't load correctly; things may not work." Spinning circle ... IE works correctly.

  • 2 replies
  • 18 have this problem
  • 9 views
  • Last reply by Mitchell

AT YAHOO comment section: "Sorry, comments didn't load correctly; things may not work." I get a spinning radial circle - failing to load comments. Firefox 8 worked fine. Help?

AT YAHOO comment section: "Sorry, comments didn't load correctly; things may not work." I get a spinning radial circle - failing to load comments. Firefox 8 worked fine. Help?

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Read this answer in context 👍 3

All Replies (2)

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

To cor-el, I followed your suggestions and ultimately through the process of elimination found the problem. One of the add-ons, "Do Not Track Plus" was the culprit! In that add-on under settings a presentation of all of the sites "blocked" appear. By un-checking the "Facebook Connect button" voilà! Problem solved. The Yahoo comment tab now loads and works correctly.

cor-el - Thanks for your help and consideration. I very much appreciate it. You're a champ! ~ mitchell1568