Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating a program (Family Tree Builder), I started Firefox and now have a special tool bar for My Genealogy every time I start up....did not ask for it, don't want it....deleted the program, but how do I fix Firefox?

more options

I then deleted Firefox as a program and lost all my bookmarks, special apps....how do I delete the special tool bar (and start page) without having to delete Firefox and my setups.

I then deleted Firefox as a program and lost all my bookmarks, special apps....how do I delete the special tool bar (and start page) without having to delete Firefox and my setups.

All Replies (1)

more options

Hi ed652gray. You may uninstall the toolbar on the Control Panel, using the "Uninstall a program" option. Look for something like "Family Tree Builder Toolbar" or "My Genealogy Toolbar".

If you only want to hide the toolbar, you can check this article: https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars?s=toolbar&r=3&e=es&as=s#w_how-do-i-show-and-hide-the-different-toolbars

And to restore your default home page, you can check this article: https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page?s=home+page&r=0&e=sph&as=s#w_restore-the-default-home-page