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Suddenly I can't access yahoo mail through Firefox only Internet Explorer. I downloaded Firefox again but it still didn't work. Then I did a system restore back a day and still no luck. Help!

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  • Last reply by cor-el

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This started today. Before it started I ran C Cleaner and also the cleaning program that came with my computer. I can access groups but not mail. I have tried repeatedly to get into my mail through Firefox today. I hate Interet Explorer!

This started today. Before it started I ran C Cleaner and also the cleaning program that came with my computer. I can access groups but not mail. I have tried repeatedly to get into my mail through Firefox today. I hate Interet Explorer!

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).