Many hyperlinks (on many websites) are not working--they should be active, but I can't click on them--this has continued to happen after I uninstalled and reinstalled Firefox.
Some text that should be active works, while other text does not. For instance, on Youtube, I can click on some features but not others. I can click on some playlists, but others behave as though they are just normal text, rather than a hyperlink. I can't (on Youtube) click in the search pane and execute a search--nothing happens when I click there. This kind of thing is happening on many different websites. I was surprised when it did not resolve when I reinstalled Firefox.
All Replies (3)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thank you; clearing the cache and cookies didn't solve the issue, but restarting in safe mode has. I suppose the next step is to disable all of add-ons, and add back in what I need, bit by bit?
Yes.
The Yahoo! Toolbar extension has been reported to cause issues like this.
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")