Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot perform any function such as opening emails in my hotmail

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

TerrieJo
TerrieJo
more options

I'm able to sign in, although my sign in screen looks totally different now. I am unable to perform any function once I've signed in.

I'm able to sign in, although my sign in screen looks totally different now. I am unable to perform any function once I've signed in.

All Replies (1)

cor-el
cor-el
  • Moderator
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: