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firefox will not load page unless i'm moving the coursor

Posted

I'm using a samsung NC10 and upgraded firefox yesterday, since then no internet pages will load unless I'm constantly moving the cursor with the touchpad. IE seems to work fine.

It's particularly a problem with video streaming (eg 4od), the sound stays on but the pictures freeze until i move the cursor again

Hope you can help

Chosen solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Read this answer in context 5

Additional System Details

This happened

Every time Firefox opened

This started when...

upgrade to latest version of firefox

Installed Plug-ins

  • Shockwave Flash 10.1 r82
  • Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10756 solutions 96800 answers

Chosen Solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Gremlin 0 solutions 1 answers

This problem appeared two days ago on my Gateway NX-570X laptop, Win 7. I noticed that pages would not continue to load unless I either moved the cursor, or tapped the touch pad. I did not experiment with my USB mouse to see if it was somehow associated with the touch pad. I don't recall installing any addons or making any changes. I followed the instructions above, restarted in safe mode, and found that Firefox worked normally. I then restarted Firefox and found a notification of an update to the Force TLS addon. Since then Firefox has worked normally.

MightyManfred 0 solutions 3 answers

I ran CCleaner 3.07 and it went away...and also Firefox is now much faster than recently. My story: I had problems with streaming videos stopping and starting on their own, after a week or so they just wouldn't play at all unless I moved the cursor, and then for the final stage Firefox itself started freezing up unless I moved the cursor constantly. Weird symptoms. I have recently updated to Flash 10.3.181.14, which seems to be in common with a lot of problem reports I've seen. That may be the cause, but I don't really know what got fixed. But who cares, right?!

Rimas Kudelis 0 solutions 12 answers

I think this is supposedly fixed in upcoming Firefox 8, see https://bugzilla.mozilla.org/show_bug.cgi?id=627084.

Related SUMO issues: http://support.mozilla.com/lt/questions/743870 and https://support.mozilla.com/lt/questions/816998.