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Forgot my password

  • 1 reply
  • 1 has this problem
  • Last reply by cor-el

changekiller
changekiller
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Hello,

I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc.

the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here.

Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

Hello, I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc. the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here. Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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No, only the original password or a recovery key is able to decrypt the data stored on the Mozilla Sync Account server.

You can backup your personal data if you still have access to that profile folder.

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