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The pen feature is not working

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by Paul

SocialJRS
SocialJRS
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I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.

I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.

All Replies (2)

SocialJRS
SocialJRS Question owner
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I tried snip & sketch again and it works. No idea what changed.

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Thank you for letting us know.