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Audio is not working properly

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by jonzn4SUSE

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Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly. I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

All Replies (3)

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Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running? How is the audio from a local file? see screenshot

Modified by jonzn4SUSE

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I had occasional audio issues in Windows 10 with VIA.

The way I resolved it was to open Windows Task Manager click on the Services tab right-click on Audiosrv and select Restart

Hope it helps

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Cool. Mark your answer as resolved. ;-))

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