Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

outlook email links to firefox don't work anymore

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

All Replies (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.