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Cannot access accounts - Access Denied / Warning: Potential Security Risk Ahead

  • 2 replies
  • 0 have this problem
  • 41 views
  • Last reply by MGMofTulsa

MGMofTulsa
MGMofTulsa

I have several different types of accounts that I cannot access via Firefox. But, I can access these through MS Internet Explorer. Firefox is becoming useless to me. The accounts include banking, insurance, travel, government, etc. This has been on ongoing problem for several weeks. I first realized it with an airline more than a year ago. In Firefox, I have tried to delete cookies, to forget about the site. I have tried changing various protection and security switches. Nothing seems to help. Please see the attached screen shots of return messages. Some messages that say it is a problem with the website and I need to contact that administrator. However, I am able to immediately go to MS Internet Explorer and get into the account. I have read community helps and note that other people have these same problems. And, I have read their frustration as nothing seems to help. I would appreciate some advice that works. I like Firefox better than other browsers and do not want to change. Thanks.

I have several different types of accounts that I cannot access via Firefox. But, I can access these through MS Internet Explorer. Firefox is becoming useless to me. The accounts include banking, insurance, travel, government, etc. This has been on ongoing problem for several weeks. I first realized it with an airline more than a year ago. In Firefox, I have tried to delete cookies, to forget about the site. I have tried changing various protection and security switches. Nothing seems to help. Please see the attached screen shots of return messages. Some messages that say it is a problem with the website and I need to contact that administrator. However, I am able to immediately go to MS Internet Explorer and get into the account. I have read community helps and note that other people have these same problems. And, I have read their frustration as nothing seems to help. I would appreciate some advice that works. I like Firefox better than other browsers and do not want to change. Thanks.
Attached screenshots

Modified by MGMofTulsa

Chosen solution

‎Update: I kept looking for a solution and reading. Firefox has an answer.

I did a 'refresh' on Firefox. The problems I was having with various types of accounts have gone away.

For "Refresh":

1. Go to the Firefox window and open the "Application Menu" (3 bars in upper right corner). 2. Go to "Help", and then "More Troubleshooting Information". 3. See the button for "Refresh Firefox". 4. Follow the remaining instructions.

Life is simple if you know what to do. (smile)

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MGMofTulsa
MGMofTulsa Question owner

Chosen Solution

‎Update: I kept looking for a solution and reading. Firefox has an answer.

I did a 'refresh' on Firefox. The problems I was having with various types of accounts have gone away.

For "Refresh":

1. Go to the Firefox window and open the "Application Menu" (3 bars in upper right corner). 2. Go to "Help", and then "More Troubleshooting Information". 3. See the button for "Refresh Firefox". 4. Follow the remaining instructions.

Life is simple if you know what to do. (smile)

MGMofTulsa
MGMofTulsa Question owner

Another Update: I found myself unable to log into an account, this only 4 days after being able to get in. So, I did another "Refresh" and I was able to login and take care of my business. Life is simple if you know what to do. (keep smiling)