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screenshots don't work

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  • Last reply by cor-el

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I am trying to restore the take screenshot icon. The suggested remedies do not work. Take screen shot does not come up as an option, no matter on which part of the page I right press. Also, control + shift + s does not work. Finally, the screenshot icon does not show up in my list of icons to be transferred to the toolbar, so I can't do that either. How do I fix this? I use screenshot a lot, especially the option to take a shot of part of a screen.

Chosen solution

Did you ever used a screenshot extension in the past ?

"Take a Screenshot" has been moved out of the page actions container on the location bar and has become a standalone toolbar button. You can drag this Screenshot button in customize mode from the Customize palette to the toolbar or to the overflow area.


Make sure that Screenshots isn't disabled.

You can check these prefs on the about:config page and make sure they are default.

  • extensions.screenshots.disabled = false
  • screenshots.browser.component.enabled = false

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

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Chosen Solution

Did you ever used a screenshot extension in the past ?

"Take a Screenshot" has been moved out of the page actions container on the location bar and has become a standalone toolbar button. You can drag this Screenshot button in customize mode from the Customize palette to the toolbar or to the overflow area.


Make sure that Screenshots isn't disabled.

You can check these prefs on the about:config page and make sure they are default.

  • extensions.screenshots.disabled = false
  • screenshots.browser.component.enabled = false

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

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