Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem changing my primary email.

more options

Hi All -

I need to change my Primary email address to allow me to Sync. When I type in the Secondary email address a message comes up saying it can't be the same as the Primary address despite the Primary address displaying as a different address. No idea how to get out of the loop.

Any ideas?

Thanks,

Ian.

All Replies (1)

more options

Okay, I've just spotted a possible error on my part. Is it that my Primary email address is be different to my Account email address? Ian.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.