Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password falsely flagged as incorrect

  • 2 replies
  • 2 have this problem
  • Last reply by FredMcD

more options

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer I'm able to change my password, but whenever I change it the system flags the "previous" password as incorrect, and none of the ones I change it to register as correct on the second computer. I really don't want to reset my whole Firefox account to be able to log into another computer, please help?

All Replies (2)

more options

Many of the web sites were I have registered logins in Firefox answer me login incorrect


more options

Is this with all websites/pages, some, a few?

Try entering the login data manually. The problem still there?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.