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When trying to pay for anything with PayPal within Firefox, I can log into PayPal but then the payment page never loads. Other browsers work just fine.

  • 3 replies
  • 1 has this problem
  • 155 views
  • Last reply by FredMcD

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No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?

Attached screenshots

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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All Replies (3)

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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Helpful?

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After trying in safe mode (and it working then), I realized that I had been turning off tracking blocking for the sites I was shopping from, not PayPal. I went to PayPal, turned off tracking blocking (with the shield icon), and it seems to be working properly now with safe mode off. Thanks, kind person, for being the catalyst for a solution.

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Glad to help. Safe Surfing.

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