Firefox service providers and partners

Firefox Firefox Last updated: 2 weeks ago

Mozilla uses trusted partners and service providers to help us provide Firefox services to you. This is the current list of entities who may receive the data listed below for the general release versions of these products and services.

This list may be updated from time to time.

Note: If you use Firefox on mobile, see this article.
Service Provider How it is Used What Data is Shared
Adjust Analytics and Data Management Services

Processing mobile campaign data for Firefox Android
Unique Identifiers

Interaction data

Technical data
Fivetran Analytics and Data Management Services

Data connector/extractor from external services into BigQuery warehouse
Content Data

Contact data

Unique Identifiers

Interaction data

Location

System

Performance Data

Technical data
ISRG Divvi-Up Analytics and Data Management Services

Collecting telemetry data for experiments in a privacy-conscious way (called “Distributed Aggregation Protocol” or DAP)

Learn more about how DAP works
Unique Identifiers

Interaction data

DAP splits this data into two shares and sends each share to a different server. By processing the data jointly across two independent parties, they ensure neither party holds the information required to reveal sensitive information about someone.
Amazon Web Services (AWS)

Includes products under the AWS umbrella:
  • Cloudfront
  • Key Management Services (KMS)
  • Simple Email Services (SES)
  • Simple Notification Services (SNS)
  • Simple Queue Service (SQS)
Cloud Computing Platform

Mozilla uses Amazon Web Services for:
  • Hosting
  • E-mail, notification and message queuing services
  • Content Delivery Network (CDN) services
Contact data

Content data

Unique Identifiers

Interaction data
Google LLC

Includes products under Workspace, Google Cloud Platform (GCP) and Google Marketing Platform (GMP) umbrella:
  • Analytics
  • BigQuery
  • Looker
Cloud Computing Platform

Mozilla uses Google for:
  • Collaboration
  • Hosting
  • Analytics services (Mozilla uses GCP to analyze technical and interaction data received from Firefox (formerly known as “Telemetry”))
Unique Identifiers

Interaction data

System Performance data

Technical data

Settings data

Location

Precise Location

Language preference

Browsing data

Search data

Content data

Contact data
AppBot Customer Service

Providing customer support for Firefox iOS
Location

Technical data

Contact data

Content data
HelpScout Customer Service

Providing customer support, including responding to users’ data requests
Contact data

Technical data

Content Data
Verint

Zendesk
Customer Service

Managing customer support inquiries and tickets across Firefox Android and Firefox Desktop
Content Data

Contact data

Location

Technical data
CIRA

Cloudflare

Comcast DNS

Control D

NextDNS

Shaw DNS
Internet Infrastructure Services

DNS Resolver

(converts the text URL of a site to its IP address)
Unique Identifiers

Interaction data

Technical data

Browsing data
Fastly Internet Infrastructure Services

Forwarding encrypted HTTP messages (called “Oblivious HTTP”) for Firefox Review Checker

Learn more about how Oblivious HTTP works
Unique Identifiers

Technical data

Browsing data
Various Certificate Authorities Internet Infrastructure Services

Validating website certificates on HTTPS websites and checking if a certificate has been revoked
Unique Identifiers

Interaction data

Browsing data

Learn more about the certificate verification process

Sentry Error Monitoring

Provides error and performance monitoring and crash reporting services
System Performance Data

Technical data

Interaction data

Unique identifiers

Browsing data
Google’s geolocation service Geolocation Services

Sharing location with a website when user chooses to do so
Location

Technical data

Unique identifiers
Google OAuth 2.0

Sign in with Apple
OAuth / Single Sign On Provider

Providing alternative registration and login pathways for products using Mozilla accounts
Unique Identifiers

Contact data

Authentication data
Accuweather Search & Suggest Services

Providing weather results directly in the Firefox address bar

Learn more about getting local weather in the Firefox address bar
Technical data

Interaction data
adMarketplace Search & Suggest Services

Placing sponsored ads in search

Learn more about customizing your Firefox Suggest settings
Technical data

Interaction data

Search data
Bing

DuckDuckGo

Google

ebay.com

Wikipedia
Search & Suggest Services

Processing user-inputted search terms and returning search results or suggestions from the user’s preferred search engine
Technical data

Location data

Interaction data

Search data

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