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why do I have to reinstall Dragon bar every time I open Firefox ?

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  • Last reply by cor-el

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every time I open Firefox I have to reinstall the extension for DragonBar. Why will the extension not remain installed after I close firefox?

every time I open Firefox I have to reinstall the extension for DragonBar. Why will the extension not remain installed after I close firefox?

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With reinstall, do you mean that you are prompted to add this extension to Firefox ?

You can check for problems with the extensions registry files in the profile folder.

Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove previously used extensions files like extensions.ini and extensions.sqlite when present and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed.

New files will be created when required.

See "corrupt extension files":

You can check for possible updates in case of issues.

  • click the cogwheel button (left of the Search bar) on the about:addons page to "Check for updates"

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.