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links from outlook mail open the page in Chrome, Edge but not in FF

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For about 20 years I've used Outlook for mail and Firefox for browsing. Prior to a couple of weeks ago, when I clicked on a hyperlink in an email message, a FF tab would open for the page. Then, it stopped working. When I change my default browser in Windows Settings, Chrome works; Edge works; Firefox does not

For about 20 years I've used Outlook for mail and Firefox for browsing. Prior to a couple of weeks ago, when I clicked on a hyperlink in an email message, a FF tab would open for the page. Then, it stopped working. When I change my default browser in Windows Settings, Chrome works; Edge works; Firefox does not
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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WMagicModel
  • Top 25 Contributor
  • Administrator
14 solutions 204 answers

Helpful Reply

Hi newmarket2,

Sorry to hear you are having issues with the links no longer working from Outlook with Firefox.

A possible workaround by right clicking on the link in Outlook, and opening in a new tab or window.

Another option would be to open your Default Program page in your computers control panel and set Firefox as default Internet Browser. In Windows 10 -> Settings -> Apps -> Default apps -> Web browser

You could also try Nightly {link} which gives you an opportunity to try out the latest features and possibly a short-term remedy to your problem.

Related threads: hyperlink in outlook will not open Cannot open hyperlink from an email in Outlook

Let me know if this helps

Hi newmarket2, Sorry to hear you are having issues with the links no longer working from Outlook with Firefox. A possible workaround by right clicking on the link in Outlook, and opening in a new tab or window. Another option would be to open your Default Program page in your computers control panel and set Firefox as default Internet Browser. In Windows 10 -> Settings -> Apps -> Default apps -> Web browser You could also try [https://www.mozilla.org/en-US/firefox/channel/desktop/ Nightly] {link} which gives you an opportunity to try out the latest features and possibly a short-term remedy to your problem. Related threads: [https://support.mozilla.org/en-US/questions/1204353 hyperlink in outlook will not open] [https://support.mozilla.org/en-US/questions/1043500 Cannot open hyperlink from an email in Outlook] Let me know if this helps
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Question owner

WMagicModel Looks like ccleaner changed the registry entry. I changed it back and has solved the problem...

WMagicModel Looks like ccleaner changed the registry entry. I changed it back and has solved the problem...
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WMagicModel
  • Top 25 Contributor
  • Administrator
14 solutions 204 answers

Glad you got it fixed!

Glad you got it fixed!
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