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Firefox menus stuck in wrong language

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Hello. I've followed a bunch of suggestions from this Forum and elsewhere, but nothing seems to work. My main Firefox menu is stuck in Japanese as are the context menus and pop ups. Others are in English. I've uninstalled Firefox and reinstalled with English version. All settings (about:config, etc) are set to English, don't have Japanese included as additional language or anywhere else. Help please, it's driving me crazy...

Hello. I've followed a bunch of suggestions from this Forum and elsewhere, but nothing seems to work. My main Firefox menu is stuck in Japanese as are the context menus and pop ups. Others are in English. I've uninstalled Firefox and reinstalled with English version. All settings (about:config, etc) are set to English, don't have Japanese included as additional language or anywhere else. Help please, it's driving me crazy...

Chosen solution

Try to start Firefox once with the -purgecaches command line switch.


(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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cor-el
  • Top 10 Contributor
  • Moderator
17421 solutions 157412 answers

Chosen Solution

Try to start Firefox once with the -purgecaches command line switch.


(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Try to start Firefox once with the <b>-purgecaches</b> command line switch. *https://developer.mozilla.org/en-US/Command_Line_Options ---- *[https://bugzilla.mozilla.org/show_bug.cgi?id=1564998 Bug 1564998] - Half of interface in different language (<i>please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>)
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Question owner

Beautiful, worked perfectly.

Beautiful, worked perfectly.
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cor-el
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17421 solutions 157412 answers

You're welcome

You're welcome
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FredMcD
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4229 solutions 59016 answers

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution. Thank you for contacting Mozilla Support.
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Question owner

Sorry, I clicked 'helpful' already. Is there something else to do to 'select the answer that solves the problem'?

Sorry, I clicked 'helpful' already. Is there something else to do to 'select the answer that solves the problem'?
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McCoy
  • Top 10 Contributor
521 solutions 4895 answers

kezake said

Sorry, I clicked 'helpful' already. Is there something else to do to 'select the answer that solves the problem'?

Never mind; a moderator clicked the "Solved the problem" button, which marks the post as "Chosen Solution". That button is to the right of the post that solves the problem; something that we are trying to get changed, as it is very confusing the way it is now, with two "Helpful" buttons under the reply boxes.

You did nothing wrong !

''kezake [[#answer-1237427|said]]'' <blockquote> Sorry, I clicked 'helpful' already. Is there something else to do to 'select the answer that solves the problem'? </blockquote> Never mind; a moderator clicked the "Solved the problem" button, which marks the post as "Chosen Solution". That button is to the right of the post that solves the problem; something that we are trying to get changed, as it is very confusing the way it is now, with two "Helpful" buttons under the reply boxes. You did nothing wrong !
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cor-el
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(Note that the OP had selected Fred's above reply (#nswer-1237424) as the solution)

''(Note that the OP had selected Fred's above reply (#nswer-1237424) as the solution)''
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McCoy
  • Top 10 Contributor
521 solutions 4895 answers

cor-el said

(Note that the OP had selected Fred's above reply (#nswer-1237424) as the solution)

That had been noted, and it was rectified (just when I got ready to flag the thread).

''cor-el [[#answer-1237435|said]]'' <blockquote> ''(Note that the OP had selected Fred's above reply (#nswer-1237424) as the solution)'' </blockquote> That had been noted, and it was rectified (just when I got ready to flag the thread).
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