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Problem at exporting passwords

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I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Chosen solution

Do you see encrypted login data in logins.json if you open the file in a Firefox tab?

Did you place the logins.json and key4.db files in the Firefox profile folder with Firefox closed?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

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FredMcD
  • Top 10 Contributor
4192 solutions 58528 answers

How did you backup the password files (two files)? What kind of reset did you do to the computer?

Look in the C:\ folder. Do you see something like Old Windows?

How did you backup the password files (two files)? What kind of reset did you do to the computer? Look in the C:\ folder. Do you see something like '''Old Windows?'''
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cor-el
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  • Moderator
17346 solutions 156791 answers

Chosen Solution

Do you see encrypted login data in logins.json if you open the file in a Firefox tab?

Did you place the logins.json and key4.db files in the Firefox profile folder with Firefox closed?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Do you see encrypted login data in logins.json if you open the file in a Firefox tab? Did you place the logins.json and key4.db files in the Firefox profile folder with Firefox closed? You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox

Modified by cor-el

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Question owner

FredMcD said

How did you backup the password files (two files)? What kind of reset did you do to the computer? Look in the C:\ folder. Do you see something like Old Windows?

I did a total reset cause i sold it. I just copy the two files, put em in a pendrive, and then i replaced the key4 and logins.json of my current pc. cor-el said

Do you see encrypted login data in logins.json if you open the file in a Firefox tab?

oh... So my problem is basically solved. I can see all the passwords now, but I don't get why when i open "Logins and passwords" its empty (i don't really care tho just curious, i can manually save the files now that i have access to the passwords). Thank you , btw.

Did you place the logins.json and key4.db files in the Firefox profile folder with Firefox closed?

Yes.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

yuh i actually had to open that file multiply times while trying to solved my problem.

''FredMcD [[#answer-1227692|said]]'' <blockquote> How did you backup the password files (two files)? What kind of reset did you do to the computer? Look in the C:\ folder. Do you see something like '''Old Windows?''' </blockquote> I did a total reset cause i sold it. I just copy the two files, put em in a pendrive, and then i replaced the key4 and logins.json of my current pc. ''cor-el [[#answer-1227701|said]]'' <blockquote> Do you see encrypted login data in logins.json if you open the file in a Firefox tab? </blockquote> oh... So my problem is basically solved. I can see all the passwords now, but I don't get why when i open "Logins and passwords" its empty (i don't really care tho just curious, i can manually save the files now that i have access to the passwords). Thank you , btw. <blockquote> Did you place the logins.json and key4.db files in the Firefox profile folder with Firefox closed? </blockquote> Yes. <blockquote> You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox </blockquote> yuh i actually had to open that file multiply times while trying to solved my problem.
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