Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not open after downoaded in winows 10

  • 5 replies
  • 1 has this problem
  • 17 views
  • Last reply by lpens

more options

After I downloaded in my laptop with windows 10. Firefox does not open when I'll do a double click. I found a section in the community but it always make a recommendations as thinking the app is opened!

All Replies (5)

more options

You are talking about the desktop or the quick launch?

Right-click and select Open. Any problem?

more options

Yes, I'm talking about desktop. I did that you recommend to me and nothing happens!

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

in the section: Configuring Windows 10 Firewall, step 4 The Remove bouton does not be able after I click to select the Firefox program.