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Locked out of account due to suspicious activity

  • 6 replies
  • 1 has this problem
  • 5 views
  • Last reply by Parflous

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i was locked out due to suspicious activity, accounts of mine were recently compromised so i assume it's something along those lines. i have checked my primary and secondary email addresses linked to my account but i haven't received mail regarding the locking.

i was locked out due to suspicious activity, accounts of mine were recently compromised so i assume it's something along those lines. i have checked my primary and secondary email addresses linked to my account but i haven't received mail regarding the locking.

All Replies (6)

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i'm pretty sure the invader was the person from this ip address 93.119.91.146 (hoping it's not just a vpn location) since that was the location of the person who figured out the password of another account. ip addresses such as 193.119.91.146 are the addresses that i use regularly

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I would suggest you change All of your passwords Everywhere. Then send a message to all of them explaining that you were hacked.

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FredMcD said

I would suggest you change All of your passwords Everywhere. Then send a message to all of them explaining that you were hacked.

doin it. the main issue still is here though, my firefox account is locked.

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It should soon unlock itself. Give it time.

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Hello Parflous,

Maybe a rhetorical question, but have you changed the password for your Sync account first  ?

This article will explain why that is so important :

https://support.mozilla.org/en-US/kb/suspicious-activity-my-firefox-account

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McCoy said

Hello Parflous, Maybe a rhetorical question, but have you changed the password for your Sync account first  ? This article will explain why that is so important : https://support.mozilla.org/en-US/kb/suspicious-activity-my-firefox-account

yes, i have already tried it.