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Sorry. We’ve locked your account.

  • 1 reply
  • 1 has this problem
  • 41 views
  • Last reply by McCoy

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I GET THE FOLLOWING ERROR MESSAGE:

The confirmation email we sent to ****@****** was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

I NEED MY ACCOUNT TO BE UNLOCKED. MY EMAIL ADDRESS IS THE SAME AS FOR THIS FORUM.

All Replies (1)

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Hello ffmh,

That must be so frustrating ......

Would you please take look at this (you'll have to scroll down some) :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq