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unable to enter numeric digits on some websites

  • 12 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

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i am unable to enter data on numeric required fields on websites...the issue just started few days ago otherwise before that everything was fine...kindly, please help me out. Thanking You, Junaid

All Replies (12)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Yes the problem is still there...

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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the issue is still there...sorry to bother you again....

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Can you provide a link to this webpage?

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You are not a bother.

Silly question: Is the Num Lock turned on? Also, have you tried the numeric keys and the normal keys?

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the num lock is off and i have tried all the keys...it was all fine the issue arose just a few days ago when i tried to entered data in the numeric required fields...its a fantasycricket website...and it is working fine at googlechrome...

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junny said

the num lock is off

This should be on to make the far right keys respond with numbers.

Is the problem with many websites, some, a few? What about outside of Firefox?

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ya i meant to say the num lock is on...well the issue is only with this website.,,i can enter numeric digits on other websites using firefox..seems like there is may be a plugin bug in my firefox browser or something like that which is stopping me from entering numeric data on that particular website,,,

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Have you raised this issue with the site?

It's possible the non-working form fields have a validation script that has stopped working in Firefox 63 for some reason. However, it is difficult for an end user to test that theory because if you completely disable JavaScript on the site, that will probably break a lot of other things. Hopefully the site will look into it.

There was a somewhat similar report in this thread (unsolved): https://support.mozilla.org/questions/1238679

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What kind of form is this if you check this in the Inspector ?

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.