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Google websites unusable

  • 4 replies
  • 1 has this problem
  • Last reply by cor-el

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I was having problems with google drive on Firefox. The website would load, and my files would be visible, but all items were greyed out, the new file button wouldn't work, and I couldn't drag and drop files. I tried logging out of my google account and logging back in, but when I tried to log back in on any google website, pressing the login button did nothing and hitting enter also did nothing. I tried clearing cache and cookies, restarting without extensions, and I tried both current Firefox and Nightly, and nothing worked.

All Replies (4)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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I tried all of these, and tried refreshing Firefox, and it still does not work.

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Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there? Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Note that with an unstable (alpha) Nightly build things can go wrong at any time.

Best is always first to try a new profile and possible check out the daily threads at the mozillaZine Builds forum to see if there are known issues.

Make sure you have a version of the current Firefox release available with its own profile. Using the same profile with Nightly and other releases is asking for trouble.