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How can I access Community Forums for Firefox

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  • 3 have this problem
  • 654 views
  • Last reply by James

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I have an account with Mozilla Support. I want to access Community Forums but can't seem to find a link to them. Can anybody assist me with this? I found a link to MozzillaZine but apparently it has never heard of me. Anyway, I would like to be able to access a Firefox Support Forum. My preferred email address is @msn.com .

Modified by Seburo

Chosen solution

The Support forum is https://support.mozilla.org/en-US/questions

If you have any questions or comments about the support.mozilla.org site itself you can post in SUMO community discussions section of https://support.mozilla.org/en-US/forums

The http://forums.mozillazine.org is a independent site not a part of nor run by Mozilla. The mozillaZine forums has existed since Nov 4th 2002 while the support forums at support.mozilla.org only started as early as 2007.

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All Replies (7)

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Hi

You are on the support forum right now.

How can we help?

(I have removed your email address for your privacy and security)

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Chosen Solution

The Support forum is https://support.mozilla.org/en-US/questions

If you have any questions or comments about the support.mozilla.org site itself you can post in SUMO community discussions section of https://support.mozilla.org/en-US/forums

The http://forums.mozillazine.org is a independent site not a part of nor run by Mozilla. The mozillaZine forums has existed since Nov 4th 2002 while the support forums at support.mozilla.org only started as early as 2007.

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This is kind of an odd looking forum. I guess I am more used to one similar MozillaZine. I was able to access this site, however, it took a very old login and password, one which I normally, no longer use. My problem with this group was when I told it I had lost my password and requested a password reset, it said it had send the reset link to my email address. In fact, I never received a reset password link. I experienced the same problem using both Firefox and Internet Explorer. Can you determine if there is a problem with that function on your website? Thanks.

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Mozillazine and Mozilla are not the same site and not affiliated with each other.

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WestEnd said

Mozillazine and Mozilla are not the same site and not affiliated with each other.

Which I mentioned and linked to for further information about mozillaZine if you read all of the replies ;)

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Given that Mozillazine and Mozilla are not the same site and not affiliated with each other, how should I choose which forum to post to when I have questions about Thunderbird?

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You can post threads in Thunderbird section here or you can post in Thunderbird section on mozillaZine at http://forums.mozillazine.org/viewforum.php?f=50

Both are pretty active.

Actually unlike the other products listed on https://support.mozilla.org/en-US/questions the Thunderbird email client has technically not been a Mozilla product for a while now.

https://blog.mozilla.org/thunderbird/2017/05/thunderbirds-future-home/ https://blog.mozilla.org/thunderbird/