Support Forum

I have a question and I did not find the answer my selves: I want to move all my read/opened e-mails without any restriction (So cannot use Filter) automatically to a folder e.g. Old Mail. I see archiving, but that is not automatically. So I want to create an empty inbox without losing my e-mails. I cannot imagine I am the first with this idea/ wish. So if you can link me to the existing answer I appreciate. Thanks in advance.

Hello, I just downloaded Firefox 28.0 Beta and I do not have a touch setting option in the file menu. I am using Windows 8.1 on an Acer R7-571. I have the new orange tile on my home screen but it takes me to desktop mode. I cannot see any difference between this an the new touch beta images posted on the Firefox website. Do I need to do something else or is something wrong? Thanks.

I have tried to import my email from Outlook for Mac 2011, however when I choose mail from the primary menu, and press next the secondary menu only offers me Apple Mail or Eudora.

We noted that the text (and attachs) of our received messages disappeared of messages before March, 2014. What could be happened? And how to see again the text (and attachs)? Thanks

I wanted to reply to an existing question, but I could not do so without asking another question.

I tried asking a new question but not finishing it, which allowed me to compose a reply to the question I actually cared about. But when I tried to submit that reply, the system informed me that my account was inactive because I hadn't confirmed a question, and proceeded to destroy the answer that I spent FORTY FIVE MINUTES writing.

The registration process here seems to assume that everyone is a clueless user asking for help, and not someone trying to provide assistance or extra detail on an issue. It may be that my experience just now has jaded me, but when thinking of ways to describe this, I find the phrase "profoundly stupid because it deters technically sophisticated users from actually answering questions" springs inexorably to mind.

Am using OpenSUSE with a shared .default file for Linux and Mint, where it works. Originally the file loaded but the calendat was unresponsive. Removed and tried to reinstall and now get the above message. What file does it need and how do I get it to be modifiable while using a common .default file?

FF 27.0.1 on Linux Mint 16 XFCE, up to date.

I have my Preferences set to 'Show my home page'.

Every time I close FF with the X in the top left corner, it comes up and asks me "Do you want Firefox to save your tabs for the next time it starts?". I check the box not to be asked next time, and have tried both Save and Quit, and just Quit. When I open the browser again it seems to randomly decide whether to open all the tabs I had last time, or sometimes (rarely) just my home page tabs.

I don't want it to open all the tabs I had open, and I don't want the question every time I quit FF. I've used FF for years with XP, but I am new to Mint.

Teachers in our district are supposed to use www.thinkcentral.com with FireFox. Some have no problem accessing the lesson plans. Most when they login click on a lesson plan and an icon shows up that says loading but never does. If you reboot the computer and login you can open a page once but not a second time and no other lessons will open. Think Central support says this is a security issue with Firefox. I have updated FireFox, all the Adobe, Reader, Flash, Air and Shockwave. As well as Java. I have allowed the pop ups to the think Central web site.

Any help would be appreciated

On my online banking page, the password is there as soon as I click in the box. How do I stop this from showing up. Also I typed the wrong password in and it still shows up. I don't want my password saved on my pages. Thank hyou

I've had issues with my touchpad scroll intermittently not working in Firefox for quite some time- probably at least a year. I have most likely tried all of the common fixes to no avail. I have found that if I log off and log back in to Windows, scroll will work reliably until AVG antivirus does a scan or an update. It will not work again until I log out and log back in. Firefox is the only application that is affected.

I am running Windows 7 Home Premium (64 bit) with all updates current on a Gateway ID49C laptop, FF version 27.0.1.

Thanks for your help!

When I have a message, I want to select to either include it or not in my answer. Currently, we can select this option globally only and not on a message basis

Kind regards JP

For some time now -- through several releases of Thunderbird and several uninstall/reinstall cycles attempting to correct it -- I've been having a problem with my Add-ons. The Plugins seem fine, but the Extensions tab shows "You don't have any add-ons of this type installed" (even though I should) and, if I go to the "Get Add-ons" tab, it just sits there with a "Loading..." message and a little twirly thing going round and round.

I've tried all the relevant approaches I've been able to identify to correct this problem, but with no success. Since the Extensions tab shows no Add-ons of that type, switching to Safe Mode doesn't do me any good. The most telling piece of evidence I have is a string of error messages in the extensions.log file. The most recent entry says:

2014-03-11 08:33:32 ERROR addons.repository: Error creating statement getAllAddons (SELECT internal_id, id, type, name, version, creator, creatorURL, description, fullDescription, developerComments, eula, homepageURL, supportURL, contributionURL, contributionAmount, averageRating, reviewCount, reviewURL, totalDownloads, weeklyDownloads, dailyUsers, sourceURI, repositoryStatus, size, updateDate FROM addon) at resource://gre/modules/AddonRepository.jsm:1735

Reviewing the extensions.log file indicates that I've been having problems with Extensions for years. I've periodically tried to fix the problem, but this is the first time I've resorted to asking for help.

Whenever I try to open something in Firefox I get a window which says

Program:c\program files\Mozilla Firefox\plugin-container-exe. R6034. Microsoft visual C ++ Runtime Library. It is difficult to get rid of the box because it keeps returning. How do I get rid of it. Also my lap top runs so slowly now I'm at risk of dying of old age before it gets going.

Hi i have a problem with clearing my recent history. The problem is my time range to clear is buged and not showing. I tried with reinstalling firefox and clearing all settings but it didn't help. So i decided to write here for some help. Thanks

Hi, Instead of using the embedded feature "group tab" of firefox I am keeping a window for each tabs' group I want, mainly because of accessing the "group tab" (ctr+shf+e) + click on the desired group + wait for it to load is quite slow on my system. However by keeping several windows my RAM suffers and either by using "tabs' group" I don't see much difference in the RAM usage. Understanding that there is no way to have a low RAM usage and no load time (for example the tabs loading after clicking on one group of "tabs group"), is there a way to put a limit to the RAM usage of the "tabs group" feature ? For example, beyond 500mo of RAM allocated, all the subsequent tabs' group added won't be store in RAM anymore (where 500mo can be configured). If not what is the best habit ? "tabs group" or several windows ?

Thanks for your spent time on my question, I hope I put it clear. And thanks for this great browser you made ;) <3 firefox

Respect,