Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Looks like another screen in the background?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

jlb148
jlb148
more options

Lately when I use Firefox, when I click on a new tab, or it loads a page, there is a blue outline almost like there is another screen behind it.?? It is blue and I can see the Firefox logo in the top left. Sometimes it cover over the top of the tabs.

Lately when I use Firefox, when I click on a new tab, or it loads a page, there is a blue outline almost like there is another screen behind it.?? It is blue and I can see the Firefox logo in the top left. Sometimes it cover over the top of the tabs.

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Can you attach a screenshot?