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Firefox will not load only works after restart

  • 4 replies
  • 2 have this problem
  • 61 views
  • Last reply by FredMcD

Roy
Roy

In the past couple of days Firefox would not load. I tried many attempts but no success. On reading a forum I discover that restarting will make Firefox load. The problem is it takes ages to carry ou this task. Is there an easier way which is none technical.

In the past couple of days Firefox would not load. I tried many attempts but no success. On reading a forum I discover that restarting will make Firefox load. The problem is it takes ages to carry ou this task. Is there an easier way which is none technical.

Chosen solution

Many thanks for your replies to my problem. I tried the Save mode idea and it seems to be working okay. If it continues to work the same in a few days time I will be able to credit your replies as successful. Thanks again

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All Replies (4)

Scribe
Scribe

Hello, do you mean websites won't load?

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

FredMcD
FredMcD

Or do you mean that the program will not load? Any error messages?

Roy
Roy Question owner

Chosen Solution

Many thanks for your replies to my problem. I tried the Save mode idea and it seems to be working okay. If it continues to work the same in a few days time I will be able to credit your replies as successful. Thanks again

FredMcD
FredMcD

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.