I've stopped totally using firefox. It opens, but won't do anything. I've tried to open ver. 55...nothing. Thunderbird also hickups and stops responding often.
I'm just saying I have too much to do to become a computer geek trying to fix something that doesn't work with windows 10. I've stopped using Firefox because it doesn't work after screwing around for hours trying to find a way to fix it. I've kept the versions up to date to 55, tried to get 57 without results.
It takes too much time to continue to try and solve a problem to make it work...I'M DONE WITH IT.
UNLESS MOZILLA PEOPLE CAN FIGURE OUT AND CREATE A 'FIXIT' SOFTWARE THAT WILL RUN AND FIX WHAT DOESN'T WORK, I SURE AS HELL AM NOT GOING TO TRY ANYLONGER.
Chosen solution
Hello,
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.
To Refresh Firefox:
- Open the Troubleshooting Information page using one of these methods:
- Click the menu button
, click help 
and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
- If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the menu button
- At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
- Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
- Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.
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Chosen Solution
Hello,
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.
To Refresh Firefox:
- Open the Troubleshooting Information page using one of these methods:
- Click the menu button , click help and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
- If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the menu button
- At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
- Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
- Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.
Yes this fixed the problem of the browser working. But I have to ask. If it only works with no extensions or plugins, what sets it off from Google and Microsoft's browsers?