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What is wrong with you? FF is unusable. It can't play videos or show elements on many pages. I am going to have to uninstall it. REMOVE decision maker

  • 2 replies
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  • Last reply by cor-el

tecmarc
tecmarc
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I don't know who the F*** has wrestled control over FF but what for years was my primary browser has become unusable. I am NOT the only person who feels this way. Tech Support people tell me all of the time on different platforms it has become a joke.

I was about to rant and insult people but I digress.

You have totally F****d Up FF. I am forced to uninstall it and will never put it back on my computer.

Thanks a lot.

I don't know who the F*** has wrestled control over FF but what for years was my primary browser has become unusable. I am NOT the only person who feels this way. Tech Support people tell me all of the time on different platforms it has become a joke. I was about to rant and insult people but I digress. You have totally F****d Up FF. I am forced to uninstall it and will never put it back on my computer. Thanks a lot.

All Replies (2)

Paul
Paul
  • Top 10 Contributor
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
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See also: