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OpenH264 and Primetime and Widevine "will be installed shortly"...?

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  • 5 have this problem
  • 16 views
  • Last reply by Guy.B

Guy.B
Guy.B
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I have tried to refresh Firefox and uninstall and reinstall, and have gone into about:config to fix, but I keep getting messages for OpenH264, and Primetime and Widevine Encryption that they "will be installed shortly. What should I do?

I have tried to refresh Firefox and uninstall and reinstall, and have gone into about:config to fix, but I keep getting messages for OpenH264, and Primetime and Widevine Encryption that they "will be installed shortly. What should I do?

Chosen solution

hi, please try to disable the scanning of ssl connections in bitdefender like it is described in https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_bitdefender (at least temporarily until the modules are getting installed).

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philipp
philipp
  • Moderator
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Chosen Solution

hi, please try to disable the scanning of ssl connections in bitdefender like it is described in https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_bitdefender (at least temporarily until the modules are getting installed).

Guy.B
Guy.B Question owner
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Thanks. It worked like a charm!