Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why are some of my buttons blank and some icons do not show in Gmail?

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by tgadgets

tgadgets
tgadgets
more options

Some of the buttons in Gmail have disappeared along with some of my icons like the green icons for Hangouts. There might be more but these few are very noticeable. This is only a problem in Firefox. I have tried uninstalling and reinstalling Firefox and just about everything else that I can find to try but still no lettering.

Some of the buttons in Gmail have disappeared along with some of my icons like the green icons for Hangouts. There might be more but these few are very noticeable. This is only a problem in Firefox. I have tried uninstalling and reinstalling Firefox and just about everything else that I can find to try but still no lettering.

Chosen solution

I, also, uninstall and reinstall my video driver and Flash. Google Sites is, also, not formatting properly.

Read this answer in context 👍 0

All Replies (3)

Scribe
Scribe
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

tgadgets
tgadgets Question owner
more options

I have tried everything at < http://mzl.la/1xKrH3y >.... twice and nothing has worked including reloading Firefox. This issue seemed to start along with an issue of Firefox popping up certificate errors and I have been adding back exceptions when ever a new one pops up. I am hoping this information helps.

tgadgets
tgadgets Question owner
more options

Chosen Solution

I, also, uninstall and reinstall my video driver and Flash. Google Sites is, also, not formatting properly.

Modified by tgadgets