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How do I report a problem with an associated install with Firefox updates?

  • 1 reply
  • 1 has this problem
  • 101 views
  • Last reply by James

The last two times Kaspersky Internet Security informed us of a problem with Firefox, when we updated, we opted to add a supposed Amazon feature.

Both times, this feature added pup... garbage to our computer. This crapware was in a folder with a name similar to Amazon Browser.

How do we report this so Mozilla doesn't include a crapware add-on?

The last two times Kaspersky Internet Security informed us of a problem with Firefox, when we updated, we opted to add a supposed Amazon feature. Both times, this feature added pup... garbage to our computer. This crapware was in a folder with a name similar to Amazon Browser. How do we report this so Mozilla doesn't include a crapware add-on?

Modified by James

All Replies (1)

Is Kaspersky sending you to a website to download a Firefox version?

Firefox from mozilla.org or www.mozilla.org/firefox/all/ and internal updates does not come with any Amazon or other such extras.