Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded a PDF converter file, how do I delete this and return to firefox?

I opened Mozilla Firefox and went to a website and downloaded a PDF converter file to enable me to print specific diagrams. Now when I click to Firefox (set to Google) home page it comes up in "PDF converterHQ by my way" and no the usual Firefox. I would like to delete the PDF 'thingy' and go back go back to the original, I have shut down the computer and started it again, but still get the same PDF converterHQ. Please can somebody help. I have Windows 10

Many thanks, 4jays

I opened Mozilla Firefox and went to a website and downloaded a PDF converter file to enable me to print specific diagrams. Now when I click to Firefox (set to Google) home page it comes up in "PDF converterHQ by my way" and no the usual Firefox. I would like to delete the PDF 'thingy' and go back go back to the original, I have shut down the computer and started it again, but still get the same PDF converterHQ. Please can somebody help. I have Windows 10 Many thanks, 4jays

Chosen solution

PDFConverterHQ 7.102.10.4849 (_fsMembers_@free.pdfconverterhq.com)

That was installed as an extension in Firefox. See this to learn how to remove an extension: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

And then, if that didn't fix your homepage setting, see this: See - How to set the home page And use the Restore to Default button.

Read this answer in context 👍 6

All Replies (3)

Chosen Solution

PDFConverterHQ 7.102.10.4849 (_fsMembers_@free.pdfconverterhq.com)

That was installed as an extension in Firefox. See this to learn how to remove an extension: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

And then, if that didn't fix your homepage setting, see this: See - How to set the home page And use the Restore to Default button.

Many thanks for your help, the-edmeister. Brilliant!! 4Jays

You're welcome!