Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to background colors back in Yahoo mail and Gmail

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

My email lists used to have a background color on all unread emails in the list. Background for read emails was white. The color disappeared and now all emails in the list have a white background. I can't find any way to get the colored background back. I tried OPTIONS, Fonts and Colors, Colors without success.

I'm running Windows 7 Home Premium Service pack 1 and Firefox 47.0.1

My email lists used to have a background color on all unread emails in the list. Background for read emails was white. The color disappeared and now all emails in the list have a white background. I can't find any way to get the colored background back. I tried OPTIONS, Fonts and Colors, Colors without success. I'm running Windows 7 Home Premium Service pack 1 and Firefox 47.0.1

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.