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Unable to right click on photo files to open them and preview photo's keeps telling me firefox is not responding !

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  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

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I am unable to right click on photo files to open them , or right click on a photo to preview them ! I get a message that says firefox is not responding , this has been going on for a week !

I am unable to right click on photo files to open them , or right click on a photo to preview them ! I get a message that says firefox is not responding , this has been going on for a week !

Chosen solution

I just discovered today double left click would open files and double click again on the photo I wanted to preview and if I wanted to delete it I could right click and the menu would come up again like it use to !

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All Replies (10)

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

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All the plugins are up to date !

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Did you update Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Did not help !

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Please provide a public link to that web page.

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It's been resolved !

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That's good to hear. Please tell us how this was done. Also, flag that response as Solved Problem.

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Chosen Solution

I just discovered today double left click would open files and double click again on the photo I wanted to preview and if I wanted to delete it I could right click and the menu would come up again like it use to !

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Sorry I don't know how to flag it as solved !

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It was done. Have a good day.