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Why can't I use Skype with Firefox

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  • 4 have this problem
  • 219 views
  • Last reply by NoahSUMO

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Firefox will not allow me to use Skype. There were problems with add ons in 2010 and I know Skype blacklisted Skype for a period but I assumed these problems were now resolved?

Chosen solution

It should work. Are you talking about Skype Click to Call? I see that enabled in your Firefox addons.

Can you explain in more detail where Skype is not working on Firefox? Like phone numbers aren't being highlighted on pages?

I'm seeing that Firefox 40 broke something in Skype's Call to Click addon. But Skype has to fix it on their side since it was a code change done on purpose.

Check out Jscher's step-by-step solution to fixing Skype yourself: https://support.mozilla.org/en-US/questions/1077493#answer-767133

If that's too complicated for you, I'd wait for Skype to fix it. Let me know if that helped

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Chosen Solution

It should work. Are you talking about Skype Click to Call? I see that enabled in your Firefox addons.

Can you explain in more detail where Skype is not working on Firefox? Like phone numbers aren't being highlighted on pages?

I'm seeing that Firefox 40 broke something in Skype's Call to Click addon. But Skype has to fix it on their side since it was a code change done on purpose.

Check out Jscher's step-by-step solution to fixing Skype yourself: https://support.mozilla.org/en-US/questions/1077493#answer-767133

If that's too complicated for you, I'd wait for Skype to fix it. Let me know if that helped