Home page is trying to find a file that doesn't exist
I had the damn Snapdo thing on my computer, and after three hours of wrestling with it I found the file it had put on my computer that it was using to load a different home page. I deleted the file, but Firefox still tries to look for the file.
Really what the question is is something has hijacked the homepage of my Firefox. I've tried going into Properties and looking at the 'Target' ("C:\Program Files (x86)\Mozilla Firefox\firefox.exe") and it looks fine as far as I can tell. but it's still trying to load Snapdo.
All Replies (4)
Have you tried to do a complete scan of your system with malware scanner ? examples like : https://www.malwarebytes.org/ http://www.surfright.nl/en/hitmanpro are these browser showing any suspicious piece of thing ?
Also have you tried to change settings : options-> general-> When Firefox starts-> Homepage ?
after scanning do a Refresh Firefox Note : you will loose all add-ons and settings by doing refresh , so better to take a backup before doing this. It will saves you history , bookmark and other saved passwords in separate file .
See this - http://malwaretips.com/blogs/snap-do-toolbar-removal/ - to see which removal steps you may have missed.
I tried all these.
You can use the SearchReset extension to reset some preferences to the default values.
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart or otherwise have problems with preferences, see:
You can open the about:config page via the location/address bar and search for prefs that refer to the snap.do website. You can reset user set (bold) prefs via the right-click context menu to the default value.