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Why do I keep getting emails asking to confirm a password change when I haven't requested a password change.

  • 5 replies
  • 3 have this problem
  • 24 views
  • Last reply by pcwilson07

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Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishing?

All Replies (5)

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That is possible. It's also possible someone mis-typed your user name instead of their own.

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Indeed. But this is not the first time. Does the email address "accounts@firefox.com" exist? The reason this worries me so much is because the account syncs passwords. If I am going to use the service I need to know it is absolutely secure. Getting these password change emails is unsettling.

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Just had this happen twice more. I'd love to know if the email is genuine. I'm not sure I can trust my Firefox account while this keeps happening, Does "accounts@firefox.com exist?

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I've called the big guys to help you. Good luck.

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No I DID NOT SUBMIT THE INCORRECT EMAIL, I HAVE REQUESTED AT LEAST SIX TIMES!!!!


Unfortunately, I am getting ready to go back to google chrome I get and email asking if I requested, I respond yes, but never get the link. I have checked spam, junk mail, and my firewall.

Modified by pcwilson07