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I can't sign on to Firefox. I request a Password reset and it never arrives in my email

Posted

I can't sign on to Firefox. I request a password reset and it never arrives in my email

I can't sign on to Firefox. I request a password reset and it never arrives in my email

Chosen solution

I understand that you are encountering issues with signing in to your Firefox account. Please find the following scenarios that your account may be in and the next steps to take:

You are not receiving an email verification email or You are not receiving a password reset email

  1. Please check your spam filters or your spam folder.
  2. Please try to access your email from the webmail client, not your email software.

If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

smorele 44 solutions 310 answers

Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

Hello, can us give us the URL you use to log in? Do you mean you have created an account with [https://www.mozilla.org/en-US/firefox/features/sync/ Firefox Sync]?
guigs 1072 solutions 11697 answers

Chosen Solution

I understand that you are encountering issues with signing in to your Firefox account. Please find the following scenarios that your account may be in and the next steps to take:

You are not receiving an email verification email or You are not receiving a password reset email

  1. Please check your spam filters or your spam folder.
  2. Please try to access your email from the webmail client, not your email software.

If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.

I understand that you are encountering issues with signing in to your Firefox account. Please find the following scenarios that your account may be in and the next steps to take: '''You are not receiving an email verification email''' or '''You are not receiving a password reset email''' #Please check your spam filters or your spam folder. #Please try to access your email from the webmail client, not your email software. '''If there is still a problem''', please feel free to reply to this thread and we can help you the best that we can.

Question owner

Over the last week I've been working on multiple PC problems, mostly Microsoft. I am now able to sign onto Firefox. I have no idea what made it start working but with several more serious problems I'm just glad that this one is now solved. Thanks for your replies.

Dick

Over the last week I've been working on multiple PC problems, mostly Microsoft. I am now able to sign onto Firefox. I have no idea what made it start working but with several more serious problems I'm just glad that this one is now solved. Thanks for your replies. Dick