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I can't sign on to Firefox. I request a Password reset and it never arrives in my email

  • 3 replies
  • 14 have this problem
  • 18 views
  • Last reply by Dickcand

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I can't sign on to Firefox. I request a password reset and it never arrives in my email

I can't sign on to Firefox. I request a password reset and it never arrives in my email

Chosen solution

I understand that you are encountering issues with signing in to your Firefox account. Please find the following scenarios that your account may be in and the next steps to take:

You are not receiving an email verification email or You are not receiving a password reset email

  1. Please check your spam filters or your spam folder.
  2. Please try to access your email from the webmail client, not your email software.

If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.

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All Replies (3)

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Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

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Chosen Solution

I understand that you are encountering issues with signing in to your Firefox account. Please find the following scenarios that your account may be in and the next steps to take:

You are not receiving an email verification email or You are not receiving a password reset email

  1. Please check your spam filters or your spam folder.
  2. Please try to access your email from the webmail client, not your email software.

If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.

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Over the last week I've been working on multiple PC problems, mostly Microsoft. I am now able to sign onto Firefox. I have no idea what made it start working but with several more serious problems I'm just glad that this one is now solved. Thanks for your replies.

Dick