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How can I Save my Passwords? Forced to set Master Password

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  • 2 have this problem
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  • Last reply by cor-el

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Why is my Save Passwords grayed out in Set Up under Security. I have always used this and it is gone. I had FastPASS on my computer for 30 minutes and it is still the junk I had on during Heart Break days...scrambled my Master Password there and I lost everything...just as now. But why can't I set it to Save Passwords again?

Why is my Save Passwords grayed out in Set Up under Security. I have always used this and it is gone. I had FastPASS on my computer for 30 minutes and it is still the junk I had on during Heart Break days...scrambled my Master Password there and I lost everything...just as now. But why can't I set it to Save Passwords again?

Chosen solution

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Tried restoring to previous install to see if that corrected it...but it is still Grayed Out!!!

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Can you access your passwords?

Password Exporter {web link} This extension allows you to export your saved passwords and disabled login hosts using XML or CSV files that can be imported later.


Download Firefox Full Version For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

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Chosen Solution

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window