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When using firefox, the "Safe search" on Bing is stuck on moderate and cannot be changed.

  • 2 replies
  • 3 have this problem
  • 36 views
  • Last reply by FredMcD

copperblazer1
copperblazer1

It does not do this on Google, and I don't have this problem if using internet explorer. Microsoft says it is most definitely a setting on Firefox that is causing this to happen, I do not know what setting it is though.

It does not do this on Google, and I don't have this problem if using internet explorer. Microsoft says it is most definitely a setting on Firefox that is causing this to happen, I do not know what setting it is though.

Chosen solution

Also, Go to your Bing profile, log in, and change the setting there.

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All Replies (2)

cor-el
cor-el
  • Moderator

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD

Chosen Solution

Also, Go to your Bing profile, log in, and change the setting there.